We are happy to announce the successful implementation of Secure Messaging in CareComplete. This major feature will be included in CareComplete v1.3 scheduled to be made live in February, 2021.

Secure Messaging offers the secure transmission of documents to providers (practitioners and healthcare services) as well as the reception of such documents. Referrals and specialist letters can be sent and received using this facility.

A salient feature is the interoperability and message exchange with different secure messaging enabled software products by utilising standardised messages: all secure messages are standardised HL7 REF^I12, RRI^I12, MDM^T02 and ACK^T02 messages and are consumable by other secure messaging enabled software products. Just as the name implies, secure messages are exchanged securely based on current and future Australian encryption standard (NASH, SHA-1, SHA-2). Authentication involves mutual X.509 validation over TLS.

Secure Messaging providers can be searched using the provider directory search in CareComplete. Behind the scenes, CareComplete will perform a real time enhanced federated provider directory search across multiple secure messaging providers. The fetched results are then presented as a list for the user to select from. Once a provider is selected, a referral or a specialist letter could be sent to them.

Sent and received messages will be listed in your Secure Messaging messages view according to their type: sent, received, acknowledgement sent and acknowledgement received.

To know more about Secure Messaging, please check this page on the Australian Digital Health Agency's website:
https://www.digitalhealth.gov.au/get-started-with-digital-health/what-is-digital-health/secure-messaging

Links to the fact sheets from the Australian Digital Health Agency's website are listed below:

• Secure Message Delivery - For Allied Health Providers
• Secure Message Delivery - For General Practitioners
• Secure Message Delivery - For Specialists